As part of my job I get to talk with a lot of developers, designers and product managers. When the subject of User Experience comes up (and it always does), I always emphasize the importance of thinking "outside the box".
Yes, I know. It is a horrible cliché, a vestigial remnant of bad management consulting that should have gone the way of sock puppets. But stick with me for a second, it isn't what you assume it is.
When I say this,...