Microsoft chairman and chief software architect Bill Gates sent the following memo to fellow executives on October 30, calling for the company to make changes in response to the coming "services wave." Gates says Microsoft must act quickly and decisively to figure out the best way to deliver service-enabled experiences.

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Transcript: Bill Gates Executive Memo
http://www.betanews.com/article/Transcript_Bill_Gates_Executive_Memo/1131561802

Suresh Behera