Knowledge Management 2.0 With MOSS 2007
Knowledge management is the name of a concept in which an enterprise consciously and comprehensively gathers, organizes, shares, and analyzes its knowledge in terms of resources, documents, and people skills.
During mid 90's, it was believed that few enterprises actually had a comprehensive knowledge management practice operation. Advances in technology and the way we access and share information have changed that; many enterprises now have some kind of knowledge management framework in place.
Knowledge management involves data mining and some method of operation to push information to users. There are various solutions offering to help an enterprise inventory and access knowledge resources.Basically Knowledge Management solutions have ability to organize and locate relevant content and expertise required to address specific business tasks and projects. I believe that MOSS 2007 has most of the Knowledge Management abilities. and their are some Scanners available which has capability of one touch scanning to SharePoint. if you look at the four processes of Knowledge Management you will find that MOSS 2007 can become best fit for Knowledge Management.
- Gathering
- Organizing
- Refining
- Disseminating
MOSS has great capabilities in Organizing, Refining & Disseminating Content and it has partial Gathering capability which can be completed using One Touch Scanners and some custom coding using C# or VB.net over SharePoint Object Model.
Knowledge Management plan generally involves a survey of corporate goals and a close examination of the tools, both traditional and technical, that are required for addressing the needs of the company. The challenge is to select or build software that fits the context of the overall plan and encourage employees to share information. MOSS 2007 is flexible enough to give such capabilities. Joel Oleson rightly says that SharePoint is rubber and you can mould it as you want.