A refreshing take on RoR

Rob Conery made a very interesting post on Ruby on Rails today. I stand with everything he is saying, especially about how he could not imagine treating his users in the way the Rails team does. This is a very important part of the whole post, if you are going to release something to the public, you need to be willing to support it and the situations that may arise from the use by others. I volunteer as a Project Lead for DotNetNuke and there is one thing I have found out, you don't know shit about your users until they use your product and find bugs you thought were never possible. I understand that it is hard sometimes to maintain your composure when someone you do not know starts verbally abusing you in a public forum. They don't know your dedication to the project, they don't know you, what gives them the right to treat you this way? Well guess what bud, you put yourself into that position. Sometimes you are gonna have people say things that you don't wanna hear, it will make you mad. The only person to be mad at this is yourself. You put yourself in the public eye.

So head on over to Rob's place and check out the post. While you are there, check out his other posts too. He has a very unique writing style that I think displays who he is very well. Rob is an all around good guy and someone I admire deeply. I just want to know, where do you get your energy Rob?